Social Media Policy

1. Purpose of Using Social Media

We, Asahi Yukizai Corporation, use social media to familiarize as many people as possible with our products, services, and activities and to gather feedback from our customers. We then use this feedback to further improve our products, services, and activities.

2. Our Pledge when Using Social Media

We promise to uphold the following when using social media.

• We will use social media through our official account.
• We will work to provide useful information so that users have a meaningful experience.
• We will listen to users' opinion and strive to engage in good faith communication.
• We will uphold laws and our internal rules while acting according to good common sense.
• We will take care not to send incorrect or misleading information.
• We will follow the rules set by each social media administrator and respect the culture and etiquette of each social media platform.
• We will respect the rights of our users, including intellectual property rights, reputations, right of likeness, and privacy, and ensure these rights are not violated.
• When we obtain personal information through the usage of social media, we will handle this information properly in accordance with our Privacy Policy.

3. Matters to be Understood

Please take note of the following with regard to information we send through social media.

• We do not necessarily respond to all comments or direct messages.
• We do not necessarily follow all users who follow our official account. Also, we may follow some users who do not follow the official account.
• We do not guarantee that the information we send through social media will be complete and accurate. Please check our website for official announcements from us.
• We cannot respond to individual inquiries or comments through social media. If you have a comment about one of our products or services, please use the Contact Us page on our website.
• We retain copyright for all content posted from our official account. Please refrain from copying, editing, or reprinting posts from us without permission.
• We assume no liability for any damages arising from using, or being unable to use our official account.
• We may discontinue operation of, or delete our official account without notice.

4. Requests for Users

We ask that users do not make the following types of posts with regard to our official account. Please note that we will delete any posts pertaining to the below and may take further action if necessary.

• Posts that disclose or leak personal information
• Posts that falsify information provided through our official account
• Posts that infringe on our or a third party's copyright or other intellectual property right
• Posts that slander, defame, or harm our or a third party’s reputation
• Posts that go against laws, public order, or good common sense
• Posts with offensive content, including posts that discriminate against others or that contain sexual or threatening content
• Posts that violate rules established by social media administrators
• Posts irrelevant to the purposes of our official account
• Other posts deemed inappropriate in light of our basic values

5. Our Official Account

Our official account is as below.