Social Media Policy

1. Our Purpose in Using Social Media

We use social media to familiarize as many people as possible with our products, services, and activities and to gather feedback from our customers. We then use this feedback to further improve our products, services, and activities.

2. Our Pledge when Using Social Media

We pledge to uphold the following promises when using social media.

  • We will use social media via our official account.
  • We will endeavor to provide useful information so that it is a meaningful experience for you.
  • We will listen to your opinions and strive for sincere communication.
  • We will observe laws, regulations and our company rules while acting according to sound common sense.
  • We will take care not to communicate incorrect or misleading information.
  • We will follow the rules set by each social media administrator and respect the culture and etiquette of each social media platform.
  • We will respect rights such as intellectual property rights, reputations, right of likeness, and privacy, and ensure your rights are not violated.
  • When we obtain personal information through the usage of social media, we will handle this information properly in accordance with our Privacy Policy.

3. Matters We Would Like You to Understand

Please bear in mind the following points with regard to information we communicate via social media.

  • We will not necessarily respond to all comments or direct messages.
  • We do not necessarily follow everyone who follows our official account. Also, we may follow some people who do not follow our official account.
  • We do not guarantee that information we communicate through social media will be comprehensive and complete. Please check our website for our official announcements.
  • We cannot respond to individual inquiries or comments via social media. If you have a comment about one of our products or services, please use the Contact Us page on our website.
  • We retain the copyright to all content posted from our official account. Please refrain from copying, editing, or reprinting our posts without our permission.
  • We assume no liability for any damages arising from accessing, or being unable to access, our official account.
  • We may discontinue or delete our official account without prior notice.

4. Requests

You are requested not to make the following types of posts to our official account. Please note that we will delete any posts to which the following apply and may take further action if necessary.

  • Posts that disclose or leak personal information
  • Posts that falsify information we have provided via our official account
  • Posts that infringe on our or a third party's copyright or other intellectual property rights
  • Posts that slander, defame, or harm our or a third party’s reputation or honor
  • Posts that are contrary to the law, public order, or sound common sense
  • Posts with offensive content, including posts that discriminate against others or that contain sexual or threatening content
  • Posts that contravene rules established by social media administrators
  • Posts irrelevant to the purposes of our official account
  • Other posts deemed inappropriate in light of our basic values

5. Our Official Account

Our official account is as shown below.